Terms of service

Welcome to Smart Box Supply. Our website is designed to make it easier to discover and purchase creative essentials, from sketch paper for early ideas to oil pastels and colored pencils for adding color, texture, and detail.

These Terms of Service govern your access to and use of https://www.smartboxsupply.com/ and the products and services made available through it.

By visiting the website or placing an order, you agree to these Terms to the extent permitted by applicable law. Please read them carefully before making a purchase.

1. Business Information

The website is operated by:

GB, INC.
139 BERWICK LN
MONTGOMERY, TX 77316
United States

Store Name: Smart Box Supply
Contact Email: [email protected]
Website: https://www.smartboxsupply.com/

References to “Smart Box Supply,” “we,” “us,” or “our” mean GB, INC. References to “you” or “customer” mean a visitor, purchaser, or other user of the website.

2. Eligibility and Website Use

You may use this website only in compliance with applicable laws and these Terms.

If you place an order, you represent that:

  • You are legally capable of entering into a binding purchase agreement.

  • The information you provide is accurate and complete.

  • You are authorized to use the payment method submitted with your order.

  • Your use of the website does not violate applicable law or another person's rights.

If you use the website on behalf of another person or organization, you represent that you have authority to do so.

3. Product Information

Smart Box Supply offers creative and art-related products, including:

  • Sketch paper.

  • Oil pastels.

  • Colored pencils.

We aim to provide clear product descriptions, images, and relevant purchasing information so customers can make informed decisions.

Please keep in mind:

  • Product colors may appear somewhat different depending on screen settings, lighting, and display technology.

  • Product images may show examples of possible use or presentation and should not be treated as a guarantee that every accessory shown is included.

  • Paper texture, pastel appearance, pencil color, packaging, and other product details should be evaluated using the actual product description.

  • Product availability, packaging, and presentation may change over time.

We do not intentionally misrepresent product characteristics. If an item is materially different from its description, applicable consumer rights and remedies remain available.

4. Product Use and Creative Activities

Art supplies can be used for many creative projects, but the appropriate use of each item depends on its actual product specifications and labeling.

Customers should:

  • Read any product instructions, warnings, and age guidance supplied with the item.

  • Store paper and art materials in suitable conditions.

  • Keep art materials away from unintended users, including young children, where product labeling or ordinary safety precautions call for supervision.

  • Avoid ingesting art materials or using them in ways not indicated by the product information.

  • Follow any relevant manufacturer guidance included with the product.

We do not make a blanket representation that every item is suitable for every age group, surface, technique, or professional application. Please rely on the individual product listing and packaging for product-specific information.

5. Prices, Currency, and Taxes

Prices are displayed on the website at the time of purchase. Unless expressly stated otherwise, prices are shown in U.S. dollars.

Applicable taxes, shipping charges, discounts, and other order adjustments will be displayed or calculated during checkout as required.

We make reasonable efforts to keep pricing information accurate. If a material pricing or listing error is discovered, we may contact you to clarify the order or, where permitted by law, cancel the affected transaction and arrange an appropriate refund.

We will not use this provision to avoid honoring a transaction where applicable law requires otherwise.

6. Orders and Acceptance

Placing an order is an offer to purchase the selected products under the terms shown at checkout.

After submission, you may receive an order acknowledgment. An acknowledgment confirms that the order information has been received; it does not necessarily mean that the order has been accepted or shipped.

We reserve the right to review or decline an order where reasonably necessary, including situations involving:

  • Suspected payment fraud or unauthorized transactions.

  • Incorrect or incomplete delivery information.

  • Product unavailability.

  • Apparent pricing or listing errors.

  • Orders that cannot be fulfilled lawfully.

  • Unusual purchasing activity that requires verification.

If we cancel an order after payment has been collected, we will arrange an appropriate refund in accordance with applicable law.

7. Payment Authorization

Payment must be completed through an available checkout payment method.

By submitting payment information, you authorize the applicable payment provider and financial institution to process the transaction for the amount displayed at checkout.

Payment authorization may be declined, delayed, or reversed by the payment provider or issuing financial institution. We are not responsible for restrictions imposed by a customer's bank or payment service, but we will assist with reasonable order-related inquiries.

8. Shipping and Delivery

Our shipping charges are:

  • Free shipping for orders with a merchandise subtotal of $10.00 or more.

  • $5.99 shipping for orders with a merchandise subtotal below $10.00.

Unless the checkout page states otherwise, the merchandise subtotal is calculated after discounts and before taxes and shipping charges.

Shipping estimates, where displayed, are estimates rather than guaranteed delivery dates unless expressly stated otherwise. Delivery may be affected by carrier operations, weather, address accuracy, seasonal demand, or other circumstances beyond our reasonable control.

For more information, please review our Shipping Policy.

9. Returns, Refunds, and Order Problems

Our Return and Refund Policy explains the process for requesting a return, refund, or replacement.

Customers should contact [email protected] if an order arrives damaged, incomplete, incorrect, or materially different from the product description.

Any voluntary return conditions are subject to applicable consumer protection laws. Nothing in these Terms excludes or restricts non-waivable rights or remedies.

10. Promotions and Discounts

Promotional offers, discount codes, and special pricing may be subject to separate conditions, including eligibility, expiration dates, product exclusions, or minimum purchase requirements.

Unless expressly stated otherwise:

  • A promotion cannot be exchanged for cash.

  • Only valid promotional codes may be applied at checkout.

  • Expired or incorrectly entered codes may not be accepted.

  • Promotions cannot be applied retroactively to completed orders.

If promotional terms conflict with these general Terms, the specific promotion terms will govern that offer to the extent of the conflict and permitted by law.

11. Intellectual Property

The website and its original content, including text, graphics, design elements, logos, photographs, and other materials, may be protected by intellectual property laws.

Unless otherwise indicated, these materials belong to or are used under authorization by GB, INC. or the relevant rights holder.

You may view the website and use its content for personal, non-commercial shopping purposes. You may not reproduce, distribute, modify, publish, sell, or commercially exploit website materials without prior written permission, except where applicable law allows such use.

Product names, brand names, and third-party marks remain the property of their respective owners.

12. Prohibited Conduct

You agree not to:

  • Use the website for unlawful, fraudulent, or deceptive purposes.

  • Interfere with website security or normal operation.

  • Attempt unauthorized access to accounts, systems, or data.

  • Introduce malicious code or harmful software.

  • Scrape, harvest, or collect personal information without authorization.

  • Copy or exploit website content in violation of intellectual property rights.

  • Submit false order, payment, or customer-service information.

  • Misuse promotions, checkout functions, or return procedures.

We may take reasonable steps to protect the website and our customers from prohibited activity, subject to applicable law.

13. Third-Party Services

Certain website functions may rely on third-party services, such as payment processing, website hosting, analytics, or shipping providers.

Those services may be subject to their own terms, policies, and operating conditions. We are not responsible for independent third-party websites or services beyond responsibilities imposed by applicable law.

14. Disclaimers

To the extent permitted by law, the website and its general informational content are provided on an “as available” basis.

We make reasonable efforts to maintain accurate listings and reliable website access, but we do not guarantee uninterrupted availability or that every technical issue can be prevented.

Nothing in this section excludes or limits any warranty, consumer guarantee, or remedy that cannot lawfully be excluded or limited.

15. Limitation of Liability

To the maximum extent permitted by applicable law, GB, INC. will not be liable for indirect, incidental, special, exemplary, or consequential losses arising from use of the website or a transaction, where such exclusion is legally permitted.

Nothing in these Terms limits liability for matters that cannot lawfully be limited, including applicable statutory consumer remedies, fraud, or other liability that applicable law makes non-excludable.

16. Indemnification

To the extent permitted by law, you agree to be responsible for losses and reasonable costs arising directly from your unlawful misuse of the website, infringement of another person's rights, or material violation of these Terms.

This provision does not require you to indemnify us for our own unlawful conduct or waive rights that cannot be waived.

17. Governing Law

These Terms are governed by the laws of the State of Texas, United States, without regard to conflict-of-law principles, except where another jurisdiction's mandatory consumer protection laws apply.

The Texas Deceptive Trade Practices–Consumer Protection Act and other applicable consumer protection laws may provide rights and remedies that cannot be waived through website terms.

Any dispute will be handled by a court or other forum with proper jurisdiction, subject to applicable venue rules and mandatory consumer protections.

18. Changes to These Terms

We may update these Terms to reflect changes in our products, website functions, business operations, or legal requirements.

The revised version will be posted on this page with an updated effective date. Changes will apply prospectively from the stated effective date, except where applicable law requires a different approach.

19. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent they can operate independently.

20. Entire Agreement

These Terms, together with the applicable policies and checkout disclosures referenced on the website, form the general agreement governing your use of the website and purchases from Smart Box Supply, subject to any additional terms expressly agreed between you and us.

21. Contact Us

For questions about these Terms, product listings, orders, or website use, contact:

GB, INC. – Smart Box Supply
139 BERWICK LN
MONTGOMERY, TX 77316
United States

Email: [email protected]
Website: https://www.smartboxsupply.com/